FAQs

1. What makes a good photo?

Make sure your photo has good lighting – enough to see the details of the face, but not so much that their face is too bright to see.

 

2. Can I see proof of how my product will look?

We can’t provide proof before ordering due to the highly personalized nature of our custom-made bobblehead products, each product takes an extraordinary amount of time by skilled craftsmen. But rest assured that if there are any issues, we’ll send you an email for a new image.

 

3. What about the bobblehead size?

During our online design process, you can choose the size: 6 inches, 7 inches and 9 inches. For other size, please email us: luckybobblehead@gmail.com.

 

4. What is your change/cancellation policy?

For Made-to-Order Personalized Products, we may not be able to cancel or change your order once your items have been put into production. To cancel or change it, please check our return policy.

 

5. What payment options are available?

We accept PayPal now. 

 

6. Will my bobblehead look exactly like the photo?

Bobbleheads are also known as 3D cartoonization. The dolls will resemble the person in the photo but with a slight cartoon effect, which is normally added by the artist. This cartoon effect is what makes this product so popular as an unusual gift. An exact replication of the person’s features is not always possible, because photos sometimes fail to capture the true nature of someone’s face. However, our artists will create your figurine with a high degree of resemblance.

 

7. What is proofing?

We will send you preview photos of your bobblehead doll during the creation stages. You are able to give some suggestions to our artists after you have viewed these proofs. This procedure ensures that you will be fully satisfied with the final outcome. However, late replies or several change requests will definitely add additional sculpting time.

 

8. Can I change the destination country on my order?

Yes, you can change your address before we ship your bobbleheads. Please contact us as soon as you can.

 

9. Do you ship internationally?

Yes, we ship worldwide, and all orders are free shipping worldwide.

 

10. When will I receive my order?

Estimated Arrival Time = Sculpting Time(4-8 Business Days) + Shipping Time(8-12 Days).
For more details, please read Shipping Policy.

 

11. Have more questions?

Please contact us by email luckybobblehead@gmail.com or our Contact Form .